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DonaldOConnnorSpeaks
Employee Engagement, Employee Experience, Customer Service, Customer Experience, and more.
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Showing posts from 2012
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November 28, 2012
Meatless Meatballs: How They Defined Sobeys Customer Service.
August 01, 2012
So, How's Your Day, So Far? Here's Mine...
July 09, 2012
I Broke a Golden Rule of Sales! Now What?
July 06, 2012
Retail Customer Service: Some Get It...Some Don’t Even Bother!
June 05, 2012
Sales Hot Button: Are "Savings" Profits?
May 03, 2012
$10 Security Systems for Your $10 Business
May 02, 2012
Defending His Right to Use Handicap Parking!
May 01, 2012
Tour Buses - My Opportunity for Profit!
April 20, 2012
Laughing At Work: Why It's Necessary!
April 10, 2012
Challenging Corporate Policy! What I Did When It Didn't Make Sense
April 06, 2012
To WOW! or Not to WOW!? That is the Question!
April 02, 2012
Company Policy-A Barrier to Your Customer
March 29, 2012
Slips and Falls - Can You See Them?
February 12, 2012
Selling: It’s the Why, Not the What!
January 26, 2012
Active Speech
January 12, 2012
Believe in Yourself! What My Grade 9 Gym Teacher Taught Me
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