Self Promotion: Professional Speaker

Award-winning Professional Speaker and Business Strategist, Don O’Connor has been in the trenches as an associate and manager. He is passionate about Social Media, Customer Service and Employee Engagement.

Keynotes:New Millennium Social Media 5 Foolproof Keys to Maximizing Social Media to Increase Your Profitability.New Millennium Customer Service Surpassing Expectations by a Mile!New Millennium Employee Engagement Create the Perfect Workforce!

New Millennium Social Media maximize opportunities to truly interact with your customer by staying on top of new media, which will increase your bottom-line.
· Twitter: Talking Birds
· LinkedIn: Your Business Connections
· Blogger
· Social Media and ROI
· Podcasts, blogs, posts…and others
New Millennium Customer Service addresses your customers’ expectations and shows you how to surpass them.
Internal and External Measurement Techniques: A Fine Balance
Employee Buy-In: Is Customer Service Important to Them?
Customers Research You Before They Shop
Be Different Be Better!
Your Employee Training: Does It Work?
New Millennium Employee Engagement shows foolproof formulas for engaging employees and creating the perfect workforce.
· Employee Churn: Boredom is a Disease
· Employee Engagement: Top Down and Bottom Up!
· Your Results and Expectations

Testimonials:
“You were amazing, Donald…Congratulations!” Cathleen Fillmore, Speakers Gold, Toronto
“Don completely blew me away…Educational and entertaining!” Donna Staley, Scotia MacLeod, Toronto "Don is a master at engaging the audience!” Bruce Valeriari, Blue Bear Sound, Ottawa

Contact Info: Email- millenniumstrategy@yahoo.com

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